Pinoy Tourism
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NEGLIGENT, UNPROFESSIONAL, IRRESPONSIBLE, and JUST ALL ABOUT THE MONEY
I'm giving one star for the hope given to us after we lost hope that we couldn't book for an appointment and only this company had the available dates apparently. But the final result of my husband and son's Schengen visa REFUSED, was just heartbreaking but Lyn, together with the customer service team, and this company, THEY DON'T CARE. As long as you've paid their service, and won't provide a compensation. Such a shame. I regret not reading the reviews before actually paying for their service. DECEITFUL. Same with the most reviews here, THEY DON'T CHECK EVERY DOCUMENT to make sure you will have a successful application. They just tick boxes, but they don't examine your documents. WHAT'S THE POINT OF PAYING THEIR SERVICE? We got busy at work so we paid for their service to offload the stress. It seemed like you just paid for the appointment they bought. I have a foreign solicitor and lawyers and they have been our trusted agency for our UK visa applications, however, they don't do DIRTY WORKS so they couldn't help us as there were no appointments available. But they never ask for payment before successful visa application. We never had visa refusal from them. I have emailed their customer service many times, explaining how NEGLIGENT and UNPROFESSIONAL their agent is, if not just her, their whole business. But they are IRRESPONSIBLE and don't take accountability, they don't care about their customers. I can push this to the courts as I have evidences of communications. But I DON'T RECOMMEND PINOY TOURISM at all. Just book appointments on your own ahead of time, all requirements should be listed, and just ask people who's applied for one. These people only care about the money you pay them, not really your situation. Good luck.