AF
Affinity Water
View company profile →
Repair request goes unanswered
Moved into a property serviced by Affinity Water in October 2024. Requested repairing my water meter cover/cap as i cannot take readings. Asked about this in January and they said they received no request. Second attempt to request a repair in January - told 90 days to repair- OK. In May i called again chasing to be told i have to pay - when i asked what for, i was not given a reason despite me asking several times “what am i paying for?”. It’s now June 2025 and no update, no repair, can’t seem to speak to anyone who can tell me what’s gone wrong. Waiting times on the phone are long and painful to sit through so left feeling defeated.