Michaels Stores
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DO NOT ORDER ONLINE - HORRIFIC
DO NOT ORDER Absolutely horrific! Do NOT buy any frames through Michaels! Ordered mid June, UPS sent me an email saying "Damaged, can not deliver". Called Michaels saying I wanted a replacement, not a refund. Second time .....damaged yet AGAIN! Called UPS....they claim Michaels is NOT packaging properly and parts of the UPS system are unmanned conveyor areas. Called Michaels to re-order a 3rd time and they said they would relay the message from UPS to the warehouse. Here I am at almost August and still waiting for my 3rd shipment!!!!! Lastly, they asked me to review the frames....which I still don't have. When I wrote what you read above, they claim it does not abide by their rules. Talk about about a gag order!