Michaels Stores
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I spent $2,100.00 on framing during the…
I spent $2,100.00 on framing during the 70% off sale. ( 3 items) The quality is poor, workmanship is poor and I can not comment on the customer service since they disconnected my call after being on hold for 18 minutes. When I called back to ask for managers name, they refused to give a name and put me on hold again, to be disconnected. Also, after waiting a month, they told me my order was finally ready, yet only 2 of the 3 were done. But the quality and workmanship is what breaks my heart. And no one cares in the company. They chose to protect a managers name than satisfiy a customer.