Airport Van Rental
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I am not one to post a negative review…
I am not one to post a negative review but people need to be careful with this company! Flew into LAX and discovered we had to take 2 shuttles to get to this shady location. Nobody in line, 3 workers and a manager and took at least an hr to get the van. I couldn't figure out what the holdup was. My flight was a little early so they got me with a change fee or something. My bill came out $43 more than what I was quoted for having the van 2hrs longer. Also, they charge a $200 deposit on top of rental fee. I was told verbally that I would receive my $200 deposit back. They said they would email me the receipt. I did not receive an emailed receipt and I was refunded only $174. I should call them to complain but frankly, I prefer to just not deal with them anymore and think of it as a learning experience. Good thing we returned the van 3 hrs before our flight since the return took around 45 minutes. I'm thinking " wow, a lot of people must miss their flight with this service."