ZO
Zoro
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ORDERED SHELVING WHICH WAS DELIVERED…
ORDERED SHELVING WHICH WAS DELIVERED IN JUST A FEW DAYS. I THOUGHT THE SHELVES WERE INCLUDED IN THE PRICE AND CONTACTED CUSTOMER SERVICE TO REPORT THAT THE SHELVES WERE NOT SHIPPED. FOUND OUT THAT THE SHELF SUPPORTS WERE INCLUDED, BUT THE PARTICLE BOARD SHELVES WERE NOT. ZORO WAS WILLING TO SEND RETURN AUTHORIZATION AT THERE EXPENSE, OR TO SHIP ME THE PARTICLE BOARD SHELVES FREE OF CHARGE, IN ADDITION TO CHANGING THE WORDING TO AVOID CONFUSION FOR FUTURE CUSTOMERS. I KEPT THE SHELVING UNITS, ALONG WITH THE SHELVING AND, AFTER SETTING UP THE UNITS, DECIDED THAT THEY WERE A GOOD VALUE AND ORDERED TWO ADDITIONAL UNITS