EM
Emerald Cruises UK
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Emerald cruises ignoring severe illness following cruise
Had a fantastic cruise on the Mekong river. Highly recommended. BUT. A farewell dinner was he,d on our last night in Cambodia. 9 of our group of 22 suffered a gastric infection, taking a full week to recover. 2 needed additional medical attention and one further was hospitalised. Emerald have been contacted and asked to investigate, so as to Protect other customers. However, apart from an automated acknowledgement Emerald have not replied or shown any interest. We are entitled to think that they do not care. Emerald are part of a group with Scenic Cruises. They have also been advised and again no response.