Singapore Airlines
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Deceitful Emails, poor website and an okay flight.
Received several deceitful emails from Singapore Airlines urging me to convert my Krisflyer points into 'krispay' points, in order to 'redeem' the points. This leads you to a glorified online gift card shop for Singapore residents only, designed to relieve Singapore Airlines the bother of giving you a free flight for your loyalty. Also, anyone who has used the website will know it borders on unusable the majority of the time. My flights with them have been not great, not bad - fine.