Car Mats UK
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First bad review I have ever given
First bad review I have ever given. 3 weeks since order went in, have chased on numerous occasions to be told it will be dispatched immediately but never received confirmation. I have asked that if it’s not received by today I would like a refund. They have sent an email today saying it has been dispatched and given me a tracking number, however they have just arranged delivery and the item hasn’t been collected by the currier. Only customer service is via email and it’s takes days to get a response, I imagine this is due to the amount of people chasing orders now that I have read reviews. I understand that there can be issues, which I would accept as long as they are honest about it and resolve it in a timely manner.