Delche Gaming
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Nintendo Switch 2 preorder experience
I’ve seen a lot of negative reviews regarding the messy release of the Nintendo Switch 2 (which to my knowledge was a distribution fault on Nintendo’s behalf) so I figured I’d share my own experiences with the company. I emailed Delche Gaming support several times, firstly due to my own error as I accidentally used an incorrect shipping address, which they corrected within 24 hours with no issues whatsoever. Secondly, due to the Nintendo Switch 2 delays everyone else was experiencing. Their support team replied to me honestly and openly, stated that their was an issue with stock and apologised for the delays giving me a new expected time of arrival, they even offered me a full refund before i had even requested one. Although i ultimately cancelled my order, everyone i spoke with was honest and apologetic for the situation, and replies always came through within 24 hours. I was given a full refund with an apology for situation. Tl;dr, it seems like the company has been given a lot of negative reviews for an issue that wasn’t their fault, but from my personal experience I’d absolutely order from them again as they seem both trustworthy and communicable.