Vinoselección
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I have given up with this lot
Been a customer of Vinoseleccion for well over twenty years, but will not be buying again. The wine has been good and I have been happy. However their UK admin is a complete joke. My card had expired when they tried to take a payment last month. They emailed with a link for me to renew my card details and this failed four times, with umpteen polite but ineffectual emails in between. They offered to put me through to an automated keypad to let me enter my card details. This failed. In the end and after many more useless email exchanges I used a holiday Euro account to pay their Spanish bank the Euro equivalent of my Sterling bill. They have now asked me to provide a receipt from their bank for the money I have paid them. I give up!