The Pillow Home
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The Pillow Home delivery experience !
Oh my goodness ! Why did I not read all of the reviews on trustpilot before purchasing from The Pillow Home !!! I have had an absolute ongoing stressful nightmare with this company. My original order was delivered to USA instead of the UK, I then cancelled my order as it would not arrive in the required time frame , but the company refused to cancel and refund me and despatched another order. I informed them that I would refuse this delivery if it actually arrived ! Amazingly to my complete surprise they managed to get my address and country of residence correct , but I refused the attempted delivery and asked the courier to ‘return to sender’. They then emailed me instructing me to pick the product up from the parcel depot. They will not give up and will simply not acknowledge all of my communication with them and it’s all due to their error . I wish to cancel my order and not pay £104 for something which I have not received. I will not be accepting this outcome and seeking further advice at the moment (watch this space ) .