EWA Language Learning
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Don’t try to cancel!
There used to be a standing joke about trying to cancel a Readers Digest subscrption - this is worse! I took out what I understood to be a 1 month subscription without a renewal. The first payment was taken by EWA’s seller Paddle. I then received notification that a further month’s sub had been taken. I queried this with Paddle and they told me to take it up with EWA. After 4 emails trying to cancel and receive confirmation, I discovered that a) the App does not have a cancel sub option and b) it was also necessary to cancel auto renewal on the Paddle site. Paypal were very helpful and I got refunded the 2nd payment. The EWA App was just ok (very poor sound on a lot of the videos) but after this experience I will not be using EWA.