Budget Car Rental Ireland
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Terrible experience
1. When I collect the car, there is damage that is not shown on the form when taking over. Budget claims that they go through any dents and scratches before handing over the car. I have a picture that proves otherwise. In other words, they lie. 2. Managers in the company are paid part of their salary as a bonus or in case of increased earnings. It probably rubs off on everyone it seems. When they swindle themselves for extra amounts, it probably goes to more wages. 3. When handing in a car, they are in no way polite or friendly. It happens in an atmosphere of stress and condescending behavior to put you in a subordinate position. 4. When handing in the car, it was said that I was responsible for a scratch in the right fender seen from the front and a tear in the grill. When I showed a picture of the scratch in the screen that was taken by the tenant when returning the car, the person at the delivery desk went out and concluded that it was the same as in the picture. On the form that he then presented, he said that I was responsible for the tear in the grill and that was what I signed. I did that. 5. When I then receive an invoice, I am charged 900 euros. I get no documentation of pictures or detailed description of repair. I have to send my picture first. There, Budget claims that it is not the damage that I am being charged for. But when I enlarge the picture, it shows the damage. Budget does not answer that. 6. Budget does not respond that the invoice originates from a company called "Flynn Bros", which is located several hundred kilometers from Dublin. Why should Budget use a workshop there? 7. Budget rental car has the same phone number as something called "Flynn Bros" rental car. Therefore, there is a connection between the workshop and the car rental company. It does not inspire confidence. 8. The invoice lacks contact details from the workshop It's strange 9. This was an Opel Corsa with registration number: 212 D6959. If anyone else har experiences with this car, please submit hereon trustpilot 10. If I steal 900 euro I am considered a criminal. When Budget does the same to some of their customers, what are they?