Premier Inn
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DO NOT STAY AT EXETER ST DAVIDS PREMIER…
DO NOT STAY AT EXETER ST DAVIDS PREMIER INN, BED BUGS I stayed here multiple times since october. After every time, i received bites all over my body. When I called the hotel they claimed they had no bed bugs. When i stayed this january, it happened again and i called again. i was told on the phone that they ‘are aware of the issue’, and have confirmed cases of bedbugs in the rooms on the first floor, which are being kept shut. I was told i could be compensated for my stays. My partner who i live with then also started getting bites at our home a few days after. I have subsequently had to pay over £200 to have my home treated, and sent premier inn the invoice, the inspection report, pictures of the bites and text evidence of me calling the hotel about the issue. They then denied any issue and refused to pay compensation. This is after I was told my staff at the desk they know that they have bed bugs and i was told i would be compensated. Do not stay here- horrendous customer service, evidently awful hygiene and cleaning practises and the place is absolutely riddled with bugs.