LightSpeed Broadband
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After my initial poor review where I was unhappy that the 14 days cooling off period started from the day of sign up and not the actual activation date. In my case some 16 days later. The supplied router had very poor wifi coverage indoors and majority of the external devices such as the door bell and camera dropped out due to no signal. After speaking to the manufacturer they confirm that the router would struggle through brick and block but would be fine with lumber (timber) Anyway I received a call from LS who I must say were very apologetic and suggested that I purchase a booster to make the system more usable. This booster turned out to be £169. Having to buy additional items for the system to work as expected seems very unfair and borders on being not fit for purpose. After a lot of promises, one being a call back for technical support. It was agreed that I remove the 1* review. Unfortunately nearly 10 days later and still no call from technical. As before only 23m to go.