MSC Cruises
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MSC Euribia Noisy Balcony Cabin 14115 and Cold food and overpricing
Went on our 3rd cruise on MSC Euribia. This was not the relaxing restful break that I was expecting. Our cabin 14115 was very noisy. Staff dragging furniture around every night at 1am and then again at 6am. Complained reception they said they will ask them to be quiet !!!! Nothing changed. The food in the MDR was overcooked and luke warm. We only ate their once. We had the 4 meal dining experience. 3 of the meals were lovely. but, unfortunately for me Hala Taco Cantina. 2nd course I found a hair in my salad ! they couldnt apologise enough. but, as dining experience was not offered a refund. just another meal there !!! I don't think so. We had a meal in the Masters of the Sea. the food was very tasty but as it had come from the depths of the kitchen and took over half an hour to come. it ws cold. The food in the buffet restaurant. was overcooked and lukewarm or cold. We lived on freshly cooked burgers and chips and salad and Gala pie !!! not the sort of food I was expecting on my cruise. We visitied Hamburg. Aparently all the shops are shut there on a Sunday. MSC say customers would rather stop there just to look around rather than a day at sea! The shuttle buses are an average of 14 euros each time. they differ slightly at different ports. MSC say they cannot make these any cheaper as this is what the pay !! MSC do not offer monetary refunds !!! they will offer you a very standard Gesture of good will £50 onboard cruise credit only. So if you want a mediocre cruise and poor food and nosy cabins and overpriced shuttle buses then book with MSC. This is my true experience on MSC and is based on my own experience.