EC
Economy Energy
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Must be prosecuted and fined for dishonest practice that amounts to theft!
Disgusting company who seem to feel they are above the law with regards to returning monies owed to customers. Making complaint with ombudsman to try to retrieve money owed and also making complaint with local MP to see if they can be prosecuted and fined for what can only be described as a policy of keeping money that does not belong to them. In plain English this is called theft!