Rebel Internet
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I've almost forgotten the Virgin Media helpline number after getting Rebel
It's now been almost a few months since we added Rebel to our one/off Virgin Media fibre broadband service. We'd typically have to reboot the Virgin Media hub 2 to 3 times a week (more on Friday's - no idea why) , and I still know the script when calling 150 or 151 (..."our tests are taking a little longer than expected..... "we've completed our tests and cannot find any faults" etc etc Since we installed Rebel, all these problems have vanished and we've had to reboot the Virgin hub just once, I think, in the past few months. The wifi now just works, fast speeds, none of the usual Virgin Media problems of being connected but not able to go online, helplines telling you "Our test do not show any problems in your area" (translation: your whole postcode area is down, we've no idea why, or when it will return"). The Rebel hubs have transformed our working from home experience into what it should always have been i.e. online almost all of the time. I've even cancelled the O2 mifi back-up I bought so we could still stay online when Virgin wifi was not working properly, Totally recommend, especially to the many, many Virgin Media victims who can probably recite the 151 script from memory as well as I still can..... And if Virgin Media is reading... yes, it's a new hub (another one) - the connections are fine - we live in that desert of good broadband signal known as London SW10 - have had engineer visits etc etc.