Midgar Monkey is a verified reviewer on CrowdTrust who has written 3 customer reviews with an average rating of 1.0 out of 5 stars.
Honest, first-hand experiences shared with the CrowdTrust community.
Its a pain just to register for a course. I'm going to look elsewhere as this college looks like its mis-managed from the start.
Read all reviews for Vietnam Airlines →
Never using this company again. The solution to all their problems is call the office. London office never answers the phone (found out they don't even deal with UK customer service so no point having an office here) , Heathrow desk never answers the phone and the MAIN office in Vietnam never answers the phone. All they had to do is answer the phone or an email. Useless company, horrible service. I ended up taking a flight refund instead of the 120% vouchers due to the lack of communication Vietnam airways is capable of. Even that took over 6 months. Edit: Finally got hold of a rep on 020 3263 2062, who was very rude; they just repeated the same thing then hung up. Mention they are still doing refunds from March, which I was told my a college living in Vietnam, contacted on my behalf within the country, last April. They've spent 4 months sorting out refunds for 1 month. Was told I can expect a refund in 6 moths which takes it over the option of doing a chargeback at my bank. I will be doing a chargeback now.
