TH
Thomas Cook Airlines
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Appalling customer service !
Appalling customer service !! Booked transatlantic flight and noticed spelt a name incorrectly- almost impossible to alter - live chat couldn’t do it - they advised me to ring USA as my son was lead passenger but was already in USA - when he rang they said had to refund in full an start again - persisted with the most unhelpful assistant before finally resolved taking two hours with a ten pound charge although told earlier no charge if altered within 24 hours which it was - completely useless in every aspect