LI
LifeStance Health
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The therapists are good-but..
The therapists are good, but the company is terrible. I have an insurance that has zero co-pay for virtual appointments. Lifestance kept charging me for in-office visits. Even after multiple calls to billing about this, with them acknowledging what was happening, they still demanded the in-office payment before the therapy sessions. This was also after they said it would take them weeks to refund those payments. (Still waiting for the refund). Once they even charged my credit card without authorization when my card was supposedly not kept on file. I may need to look for a legal remedy because of this. I recommend you find a different group to do business with.