P

Patricia

1Reviews
2.0
2 out of 5 stars

Reviews by Patricia

2 out of 5 stars

the longest journey

I started around Christmas of 2019, I was coached that it was easy to sign up and start today. When I started there was a tour thru the website. Once starting the certificate it was almost to easy to do, information given to you and you just need to make the answer shorter. As you go thru the certificate the teachers get more particular and start to be very detailed about why you didn't add something when stated not to or you can't go 10% over the word could but then you don't have enough. Asking for help just wasn't really an option unless you plan to wait for an answer that isn't helpful. You have to look for what you think is needed. Listen to the webinars but take some of it like a grain of salt as some teachers make there own rules. Student support was frustrating due to continusly having to simplify what I was looking after and then getting told to just contact your teacher as they got stuck. Getting a buddy to study with didn't really work for me. Support is needed with this course and people that understand exactly what you are talking about and not just guessing. Communication is very broken as you then wait days at a time just for a reply. 1 year was not enough to complete the course as I finally did my observations to finish September 2021. I know covid had an impact but alot of this is online, how is it even affected. open module up early as there may not be someone in the office when you need it open. The only outlasting people that I felt did there job well was Trish who also taught cert 3 in disability and Nicole the RN from NT. These two workers showed compassion and wanted listen and help you, that was the qualities everyone needed and I thank them for that