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Westshore Business Tactics
I just got off the phone with Westshore and I was trying to explain to them about delays that I’ve had due to cancer treatment and asking them what are my options. I signed the contract in October and there have been numerous delays due to my treatment and the woman that I spoke with said that I have an option of canceling, but it’s going to be a 35% cancellation fee. I’ve already given the company over $4000 for the remodeling of a bathroom upstairs. And I was told that i would be forfeiting the deposit because it’s only a three day window to cancel the contract. Plus, they said I may owe them more money because of the fact that the down payment I gave them 30% so I may owe them another 5%. So With the ongoing cancer treatment, I am sort of between a rock and a hard spot because I don’t know if I should just cancel out and eat the $4000 or go ahead and proceed with the project. I’m upset about the fact that they’re playing such hardball on this when in fact, my cancer diagnosis came out of the blue. I’m concerned about dealing with a company that appears to be somewhat heartless in regards to the difficulties that life can throw at one. So I’m not sure what to do. Move forward with the project or cancel?