Budget Car Rental Ireland
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Absolutely shocking scam by Budget at…
Absolutely shocking scam by Budget at Dublin Airport. I booked through Opodo for 3 days at £20 per day. Upon arrival I discovered that my sister's funeral had been put back by 2 days. I asked the man on the desk how much it would cost to extend by two days, and explained about my sister's funeral being delayed. He assured me THREE TIMES that I could just bring the car back 2 days late and I would be charged the same rate as I had paid the agent (Opodo) This should have come to about £43. I asked him to email me that but he refused, saying he couldn't email out on his system. I asked him a further THREE TIMES to promise that I wouldn't be hit with a big charge for extending. His response was "At budget we understand that people's plans change, you will be charged the daily rate that your agent charged" he even gave me condolences on the sudden death of my sister. Unfortunately for me he was lying. Budget took €292 from my credit card for the extra two days. As someone who rents cars at least 8 - 10 times a year I will never use Budget in any country again. They have totally refused to deal with my complaint properly and continue to say that they didn't add any extra charges. I'm my opinion it is nothing short of a scam. AVOID BUDGET CAR RENTAL UNLESS YOU WANT TO BE SCAMMED TOO.