City Cruises
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Complaint Regarding City Cruises…
Complaint Regarding City Cruises Experience - Case: 00923671 Dear City Cruises Customer Service, I am writing to express my dissatisfaction with my wife and daughter’s recent experience on one of your cruises, referenced under Case: 00923671 During their trip, they did not receive any of the amenities you mentioned in your communications. Additionally, the food and service were far below the expected standard. They pre ordered food which never arrived so they left hungry as well as annoyed. The staff were not helpful! This experience has left us feeling very disappointed and misled. We request that you address these issues promptly. Based on their experience, we will not be recommending your services to others. The pictures of the food have been sent by email. Yours sincerely, Sybil and Lizzie Hardoon Sent from my iPhone