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Internet Reptile
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I paid near £45 for a grapevine branch…
I paid near £45 for a grapevine branch that was sent infested with beetles and the only response they gave me was “treat it with F10 disinfectant for a week or so” no money back, no credit, not even an apology. One room of my flat is full of bugs I’m extremely phobic of that can’t even be released outside because they aren’t a native species, I’m gonna have to dish out more money for disinfectant after paying £45 for a beetle infestation and they can’t even apologise. Not that that would be enough to equate to good customer service.