The House of Bruar
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Awful quality and no customer service
This company prides itself on great quality and great customer service unfortunately that is not the case. I’ve purchased a pair of men’s slippers for my husband for Christmas. They been obviously given to him on the 25th of December. By the 18th of January I have messaged the company about the horrendous quality of them because we genuinely don’t think they would last till the end of this month. Keep in mind I have supplied all the photos and this company supposed to have a great customer service after 2 emails no acknowledgment of any of them not to even mention any reply or resolution. It’s absolutely appalling. Considering that I bought the product in good faith ( thinking they will last a reasonable amount of time) it’s embarrassing to see how they wearing out in less than a month.