HSS ProService
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Amended - If i could give zero I would
If i could give zero I would. There is a lack of accountability, ownership or any form of customer service. No returned calls when stated, attempts to deliver the wrong item not once but twice and a complete lack of any form of service. Abysmal experience. The below stock response from Francesca also indicates what is wrong as not everything fits in one box. It wasn't an end of hire scenario, but a sale, and one which took three attempts to deliver and only after I chased them. Updated 9 May - had a call with customer service who took down the details of complaint. Not all information had been passed to them, which was disappointing, but they listened understood and took action. If only this happened sooner. This was a positive experience to end on.