OFFICE
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Don't buy online!
The shop is great, online shopping not so much! Purchased £160 trainers that weren't available in-store without a 5-7 day wait. Ordered online and promised the trainers in 4 days - win! - or so I thought... Now 11 days later, having been promised delivery for the past three days and swapped my WFH days around to accommodate the delivery which "cannot be left in a safe place or with a neighbour". Yodel ping me back to Office, the Office chat bot pings me back to Yodel. No customer support from either company - in that way they are well suited. Today I have been 'promised' they will aim to deliver the shoes in the next 48 hours... ...I wont hold my breath.