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BE WARNED! DO NOT USE AUTOUNION OR THE BROKER, WISECARS!…
Larnaca, Cyprus Booking.Booked car via internet in UK with Autounion through Wisecars. I was to be met in Arrivals Hall. Almost 2 hours later no one appeared and i had to ask people at the airport how to deal with this problem as the Autounion number just rang and rang. I even tried Wisecars, the broker ( I phoned Ireland at great cost), but they were not helpful. Airport Staff told me since it was a two day hire Autounion will not bother to come out as it was also a sunday! Eventually, traced company by chance through another hire company. i had to use a shuttle bus that i was also not told about. Had it not been for a woman i asked who happened to know them i would have had to hire another car at the airport. I received the car 2 hours late and i would give somewhere between 2 and 3 stars for quality)! Very stressful. Do not use these people! I AM WRITING THIS PART OF THE REVIEW AFTER READING AUTOUNION'S ANSWER. THE LARNACA ARRIVALS HALL IS SMALL.THE PLANE WAS ON TIME. I CHECKED WITH A NUMBER OF THE PEOPLE WHO HAD NAMES ON A BOARD AS THEY WAITED FOR THEIR CLIENTS. 95 MINS LATER STILL NO-ONE TURNED UP. I HAVE PROOF THAT I RANG THEIR PUBLISHED NUMBER 6 TIMES (NO ANSWER) AND, BY THE WAY, MY PHONE NUMBER, WAS CORRECT! PLEASE, PLEASE DO NOT USE THESE PEOPLE. YOU ONLY HAVE TO LOOK AT THEIR AVERAGE REVIEW SCORES TO SEE HOW POOR THEY ARE.