MA
Malmaison Hotels
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A very unfortunate stay here
A very unfortunate stay here, Staff seem unable to read/check things for them myself. The room was pre paid, I mentioned this when I checked in. However they said it wasnt to charged me twice. I said they were mistaken, which it turned out they were so they refunded me, Then when I check out they charged me again!! I'd avoid this hotel and stay somewhere that won't charge you twice for something youve already paid for.