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Energy Ombudsman
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Ombudsman fixed a problem that my energy supplier (Octopus) had ignored for months
I had a problem with my energy supplier (Octopus) who had done nothing on it over several months. After contacting the Ombudsman, things started moving almost immediately. The problem (a smart meter which was no longer uploading data) is now fixed. Shame on Octopus that it took the Ombudsman to get them to solve the issue. But top marks to the Ombudsman whose communication with me was excellent throughout.