Zoro
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NEVER AGAIN.....
The website listed two identical products with the same manufacturer number. One listing was $59 for a single unit and the other listing was $95 for two units. Seemed simple enough. Thought I could save a couple bucks in the long run if I bought a 2-pack instead of just buying a single pack. Only received one item out of the two-pack when my order arrived. Called customer service and was on hold for 45 min before getting a representative. I figured i could tell him what happened and he would have them send me the second item in the pack since I had already paid for it and +$200 of other tools which qualified me for free shipping. His response was to tell me that he could either credit me $20 and I could keep the single unit I received or cancel the transaction and have me pay to mail the product back. I have never experienced truly poor customer service until I ordered from this company. This is blatant false advertising and illegal business acts. Many of their products are listed in bundles and this just goes to show you that if something is left out then they will not honor your purchase.