TH
The Mobile Guru
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Would not use again
Like others on this site, sent in phone in what was definitely good condition and a quoted price for purchase, then they claimed the phone was not in good conditions and had "deep scratches". They provided a video which did not enable you to see what they were claiming, then followed with a picture which was similar. There were not deep scratches on the phone when I sent it in and for a five year old phone was in very good condition, including the screen. The rest of the process was fine and worked well but felt screwed over. I was going to go through Apple who quoted just slightly less and wish I had done so. Would not use them again.