Lucy Sylvester

Lucy Sylvester

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1 out of 5 stars
Average rating

Reviews by Lucy Sylvester

SR

SriLankan Airlines Official

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1 out of 5 stars

Avoid this airline!

Avoid this airline! T.V’s do not work and absolutely no attempt to rectify. This was outbound and inbound. Air hostess sitting on the floor during take off from Sri Lanka to Maldives. Plane falling apart, you can see all the inside of the seat in front. Delay in Maldives on the way home resulting in connecting flight leaving without us. No more flights available so put up in a poor hotel in Colombo. Wouldn’t let us pick up our luggage so had to stay in same clothes. No apology. Finally got a flight home the following day but flight was not serving alcohol and again TV’s not working. They ignore the call buttons (probably weren’t working looking at the state of the interior of the plane) . Initial complaint when we got home was replied to asking another department (cc-ed in to email) to deal with. No correspondence since, emails totally ignored. Will never fly with this airline again and my advice will be to book with someone else, accident waiting to happen! Read less