Pak Cargo Services
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Unprofessional customer service, stolen goods and delayed delivery
Unprofessional customer service, Stolen Items and Delayed Delivery I had the worst and horrible experience with this delivery service. We sent the items on the 10th October and still chasing it up for update. First delivery was late then valuable stuff were missing when it arrived. Every time I tried to contact their customer service, I had a rude attitude from their admin team and felt like they are accusing us for sending valuable item with them. If that was the case why they didnot mention anything on pick up . Their attitude was that they are only responsible to send , if it doesnot arrive on the other side they are not responsible . This level of negligence and unprofessionalism is unacceptable. I would never recommend their service to anyone! Such a professional Reply from 😡why these people are allowed to operate pak cargo Hi Nazia Sorry to hear that you got your 4 bags and your half stuff was inside also you guys never mentions it’s new stuff and it was not insurance or anything we are just expecting old clothes and Chaneged £1.25 per kg no insurance people are sending used clothes which are not wearables anymore in uk so they send to poor people we have sent you 4 bags your staff was inside as you guys told now In Pakistan custom has right to check the anyone bags ,sacks or suitcases etc they are legalised in their jobs we can not stop and we are sorry if you lost your some of the items We can not do any further on more on it but if you really want to to speak about it as we have given to you or Pakistan team contact details you guys directly deal with them we cannot do anything because we don’t have Thanks