Urang Property Management Limited
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Useless and incompetent Property Management Agent that don’t comply with the law
Urang Group are the Property Management Agent for the apartment block where I live. I can confirm that their level of service is absolutely dreadful. They take a very long time to respond to emails and don’t take complaints seriously. Their CEO Paul Cleaver made a personal commitment that their management of our property would be better, but it is no different than the previous company. We pay a huge amount in service charges, yet the property doesn’t get maintained as per the services stipulated in the service charge schedule. They are now trying to charge leaseholders £280,000 for major works, but are non compliant with Section 20 of the Landlord and Tenant Act 1985, as they have not informed all leaseholders of the works. I do not recommend using Urang Group based on my experience.