Travelstart South Africa - Travel Agency
Read all reviews for Travelstart South Africa - Travel Agency →
service extremely poor - dishonesty.
Service extremely poor and company dishonest.. I booked a ticket on 27 OCTOBER 2023. Payment was made from ABSA to ABSA and done immediately.. My bank was checked and payment went through immediately. Pop's were sent more than 7 times. E-mails were also send.. After a phone call and their agent, clearly a foreigner (he also admitted it), assured me that the ticket is in line for processing, I must relax, I received and e-mail this morning (five days after payment), to inform me that there is a price increase.!!! I even made a call the day after payment was done to find out what the problem is. The agent assured me that the ticket was in line for processing. Which obviously was a lie. i trusted the agent at the time when I was told that the ticket will be issued and that I do not need to worry. I am no fool and know that I have made more than 50 bookings via Travelstart in the past. All payments were done via EFT. Never have something like this happen in the past. This dishonest towards their customers, will cost them. THIS IS NOW 5 DAYS LATER AND TICKET STILL NOT ISSUED. Today I was forced to settle an additional amount to secure a seat on the Airlink flght from Cape Town to Namibia. Travelstart SUCK! PRISCILLA ESTERHUYZE