Brian

Mar 26, 2015

Terrible Company.......... Incompetence prevails among employees

Ordered 2 hats on February 25th. One month later and several phone calls still no hats. Excuses seem to be a part of the Customer Service Reps script. " Bad weather has caused a delay", "Here is a $10 coupon", "we will give you free shipping", "the retail stores are shipping the hats soon", "we are giving you a 25% discount", "our President doesn't talk to customers", " my manager will call you back.....and doesn't". It is incredible that a company can survive with no regard for customers. Good thing there aren't the only game in town.