KUHL
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I mailed my coat of $329 back to the…
I mailed my coat of $329 back to the company after it keeps getting holes in pockets, the feathers keep coming out, the threads keep coming apart, too. When the box arrived, Kuhl customer service said it was untouched from the United States Postal Service, and also that my coat was no longer in the bag inside my box with the paperwork for the return warranty for them to send me back my new one. I am now without a winter coat. They are saying they did not or someone from the company did not take it. Saying it must of been the USPS. I will never do business with them. And, I am encouraging others to not as well. Bad experience and not willing to help me out. I’m now without out of an expensive coat and they don’t seem to care.