PI
picnic.nl
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Poor customer experience and delays
I am happy with products and the app but delivieries are constantly late, with no recovery option. I had 3 times situation where delivery is 2h late and at 11pm (where I need to wake up early to work) and I wait like idiot for a driver. Contacting customer service is nearly impossible or they replay after very delayed delivery (so helpful right??). It’s just poor service. I give it over 3 chances but it’s enough.