Nigel Guy

Nigel Guy

Member since Invalid Date
2
Reviews
3.5
3.5 out of 5 stars
Average rating

Reviews by Nigel Guy

EW

EWT Water

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2 out of 5 stars

Shocking customer service from EWT

In September I received an email from EWT stating that my water softener required servicing and a filter change and that there was an engineer in the area over the next two weeks. I requested a service and, nearly 9 week's later I was booked in for the work today between 14.00-16.00. At around 15.00 I was informed that they were cancelling the appointment as the engineer was still at another job! I stayed in all afternoon waiting for this appointment. I pay a monthly direct debit service plan and I'm not getting the service or value for money!