Nigel Guy is a verified reviewer on CrowdTrust who has written 2 customer reviews with an average rating of 3.5 out of 5 stars.
Honest, first-hand experiences shared with the CrowdTrust community.
In September I received an email from EWT stating that my water softener required servicing and a filter change and that there was an engineer in the area over the next two weeks. I requested a service and, nearly 9 week's later I was booked in for the work today between 14.00-16.00. At around 15.00 I was informed that they were cancelling the appointment as the engineer was still at another job! I stayed in all afternoon waiting for this appointment. I pay a monthly direct debit service plan and I'm not getting the service or value for money!
