PO
Porter Airlines
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Basically held hostage in Ottawa on…
Basically held hostage in Ottawa on March 4 unless I paid an additional $717.69 to fly on an open Porter plane from Ottawa to Toronto to complete a SFO to YYZ flight that rerouted to Ottawa because of Porter caused delays. Instead of the promised refund of $717.69, after 6 weeks I was offered $125 total compensation. I don’t think they even read my claim with all the supporting data. Horrid customer service from an airline that has very low status at larger airports. Travellers should avoid flying Porter in and out of major hubs and airports.