Sean Bowen

Sean Bowen

Member since Invalid Date
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1 out of 5 stars
Average rating

Reviews by Sean Bowen

CL

Clothing Shop Online

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1 out of 5 stars

Horrible Customer Service Support

Ordered the product Sep. 21, tracking info NEVER updated. Emailed 3 times, when I finally received a response 3 days later they provided me with the tracking for the wrong package, saying it had been delivered. Then when I informed that that wasn’t my order was sent my correct info and it would be there within two days. Never received ended up saying address was incorrect for some reason. Was told my refund would be processed within 3-5 business days. I honestly forgot about it for about a week and a half. So I emailed again, and another day later got a response saying they had just received the return that same day (10/26) and that my refund had already been processed. So now we are another week out from there and still nothing. Not even sure why I phone number is listed because all 3 times I’ve called I’ve never gotten an answer or call back. Horrible customer service, and at this point seems like theft. Hope this helps!