Sue

Sue

Member since Invalid Date
1
Review
2.0
2 out of 5 stars
Average rating

Reviews by Sue

AF

Affinity Water

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2 out of 5 stars

6 month reviews are absolute rubbish!

Every 6 months I get a review and every time they want to increase my monthly payment by a stupid amount, far more than is necessary. Every time I ring up and get the amount reduced, sometimes back to where it was and sometimes just a £1 more. For example, just received my 6 month review and they wanted to increase my monthly payment by £10! This would have meant that by the end of 12 months I would have been massively in credit! Don't know about you, but I like to keep my own money in my bank account, not someone else's! I rang up, and I kid you not, I was actually asked what monthly amount I wanted to pay. I suggested a small £1 per month increase which was perfectly OK with them. So why on earth was the £10 per month increase suggested in the first place! Update: As requested I have sent you the information requested.