Jay Dee

Jay Dee

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1 out of 5 stars
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Reviews by Jay Dee

KE

Keenans Estate Agents

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1 out of 5 stars

I would avoid even getting them to value your home

Totally unhinged behaviour from estate agent. who will remain unnamed. We made the mistake of getting Keenans to value our home. Not only did they greatly undervalue it, when we declined their services, the young man who valued our house turned up, on our doorstep at 9 am the next morning demanding an explanation. (His expectations were managed during his valuation. I had told him we had three others in mind). That morning, my husband answered the door, the agent in question didn't introduce himself, but asked if i was there. As I had managed the valuation my husband didn't know who he was. To make matters worse, when my husband told the agent that he was going to go in the house and ask me, the agent tried to step into the house, uninvited.... Causing my husband to put his hand out to stop him from entering our home. I declined to speak with the young man, so my husband dealt with him. The agent grilled him on why we didn't pick Keenans and who we had gone with instead -- poo-pooing our choice. For context we ended up selling our home for £40k more than Keenans valued it for, it sold within three weeks of being on the market. And we sold it for free on an online portal.