TUI Cruises
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I booked a stay and cruise on marella…
I booked a stay and cruise on marella explorer for my husband’s 60 th through hays travel we did stay first in hotel that claimed to be in corfu town it was good 45 minutes walk away or taxi on arrival noticed really strong gas smell to find mini fridge was leaking ammonia reception wanted to sort it in the morning after my persistence finally came to room as soon as he walked in said amo amo put fridge outside the room no information from tui rep about our transfer to ship on checkout took receptionist about an hr finally found out what time we were being picked up excited to get on the ship found our room inside cabin on deck 4 back of the ship we didn’t have a good nights sleep all week everything rattled and it sounded like we were sleeping next to a generator exausted after three days no sleep I did complain to only get a feeble apology even though people next door got moved didn’t get to go to some of the islands got diverted to turkey bad swells market buffet deck is smelly and food not the best except for breakfast after two weeks we felt run down unwell and knackered complained to tui like the ship feeble apology don’t think I’ll ever go on a cruise again not relaxing at all