First Home Improvements
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Tried to scam us out of £20,000
Wife and I hade a sales rep from First Home Improvements come over and give us a quote for 10 windows and a door. It took about an hour and a half to two hours. Long story short sales rep quoted us on her 1st Home online window calculator at over £28,000! She then tells us we can get a discount if we “advertise” for the company by putting a First Home Improvements sign in our front garden for four weeks at a discount of £1500 a week. So £6000 off to a total of about £22000, but the offer to advertise is only good for today. After we told her we will have to discuss this and get back to her tomorrow she tried to stay longer by calling her manager to get a bigger discount, asked to use the restroom and so on. The next day her manager calls and says he can do a special discount if we advertise for them for 8 weeks but because he is giving me such a great deal I can’t tell anyone the price of the windows. He said he is willing to charge us only £8470 roughly for all the windows. I searched online for the average cost for new windows in our area, average price is between £5500 and £7500 for 10 windows. Just for the dishonesty and the manipulation I would never recommend First Home Improvements to anyone.