McDowalls Surveyors Limited
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Really terrible
Really, really terrible. Forced upon us by the landlord. We’ve since enfranchised and tried at first to work with them. While doing so we were given notice (they chose not to work us as clients), and yet they’re sitting on our service charge surplus saying they can’t complete the accounts and refund us until they sort out a communal electricity issue (an issue which highlights their incompetence - they have not paid the electricity bill since 2021). The account managers keeps changing - 3 in 2 years, and each getting worse in terms of levels of communication, response times, helpfulness, professionalism.